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Mindful : April 2019
whenever I feel or hear my- self starting to get rankled or impatient. I am increasingly able to see, know, and feel my triggers. I have become more aware of my language and tone when I am roaring for service. I have started to see how much pain I can cause, both to myself and to the person on the other end of the receiver, by taking the at- titude that these disembod- ied voices are the enemy. At I HAVE STARTED TO SEE HOW MUCH PAIN I CAN CAUSE MYSELF AND OTHERS BY SEEING THESE DISEMBODIED VOICES AS THE ENEMY. Your Call Is Important to Us A Practice the end of the day, it comes down to me and a person just like me trying to work things out, even if it doesn’t work out the way I want it to. Whether you share my tendency to get rowdy and rude, or you simply find yourself anxiously await- ing release from customer service limbo, the just like me practice is a great start- ing point for turning these small interactions into a deeper practice. It reminds us that everybody, every being, is, for the most part, just like me. Everybody wants to be happy, just like me. Everybody wants to avoid suffering, just like me. Everybody has moments of loneliness, sadness, hurt, and difficulty, just like me. ● fight for fairness, just like me. Remember: This person might have a family they love and care for, just like me. They probably need love and kindness and someone willing to hear them and know that they are a person, just like me. As the call wraps up, send wishes of kindness and sup- port to this person who is just like you: May you be happy. May you be free from pain and suffering. May you know that you are appreciated. May we all feel peaceful and live with ease. And PS: Thank you for helping me. Yes, I’ll hold. As you listen to the please hold music, set the intention to be present, open, and curi- ous. Bring awareness to your breathing. Feel your inbreath, feel your outbreath. As you hold, take a mo- ment to prepare: The person I am about to connect with has a body that experiences joy and pain— just like me. This is a person who has hopes, dreams, and fears, just like me. Once the call has begun, keep in mind: The chances are pretty good that at some point, this person has known sadness, been disappointed, felt angry, hurt, abused, or confused. They have had to stand in lines, wait to be served, or HELP PLANT SEEDS FOR A MINDFUL FUTURE. Train in mindfulness and education—with acclaimed teachers, certification tracks, and continuing education credits. JULY 12-14 11th Annual Mindfulness & Education Conference Bringing Mindfulness Practices & Social-Emotional Learning to Children Grades K-12 JULY 21-26 Mindfulness In Education Teacher Training Rhinebeck, New York Just 90 miles north of New York City eOmega.org/mindful-learning 800.944.1001 22 mindful April 2019 inner wisdom